Belinda W Mtt

I cannot get a live person to take care of my issue

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When I reached a so-called customer service, he had no answers and try to transfer me in the car guy
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Loss:
$200

Preferred solution: Full refund

User's recommendation: I would like my $200 but

Anonymous
map-marker Sydney, New South Wales

Targeting Women yet supporting Males

I have thrown Olay out and am looking on social media to get support to cancel companies that blatantely mock REAL WOMEN but support biological MALES
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User's recommendation: not to buy BOYCOTT

Anonymous
map-marker Bristol, Rhode Island

Dispenser

Purchased a 50 ml bottle of Microsculpting Cream w/Sunscreen. Bottle would not dispense even with about 100 pumps.

Returned it to store (15 miles round trip). Purchased 2 more bottles..neither would dispense. Tried complaining to Olay. They would not listen unless I gave my charge card and paid $5.

Gave it to husband who also tried pumping with no results. He finally "primed the pump" by sucking on both by bottles and was able to get them working. After 50 years of using Olay, I have purchased my last product as have several of my acquaintances. Lot #1245TN30, LOT #3018TN31.

Stop & Shop Pin 0328 06** **32 1004 ****. 03/28/23 6:47 AM

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User's recommendation: Do not buy Olay. Very unresponsive.

Lynda R Mgh

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Verified Reviewer

Proof challenge

No response I challenge u proof it's work started in 1970 stopped in 2000 black bought anyway put in cabinet notice the discoloration of skin today starting 23 I pulling out the products I ve bought I'm putting challenge pictures
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Pros:
  • Worked for my mother for years

Preferred solution: Challenge Olay works

Wasim A Yyq

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Verified Buyer
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Verified Reviewer

Good services

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Olay - Good services
Olay - Good services - Image 2
Updated by user Jun 01, 2023

Very good

Original review Jun 01, 2023
It has Very good services , I am happy with ola, Helpful for both customer and driver, nice application
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Pros:
  • Nice
Cons:
  • Affordable

Preferred solution: Price reduction

Anonymous
map-marker Springfield, Ohio

No results

I am still trying to get my cash back from a rebate of $25 Holiday offer. It has not been resolved. And Ive not heard back from my last call
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Wasim A Yyq

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Verified Reviewer

Good services

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Olay - Good services
It's a good traveling application. People can earn from here. I also want to earn from here. It will give me more option to earn.
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Pros:
  • Affordable
Cons:
  • Absolutely no complaints

Preferred solution: Deliver product or service ordered

User's recommendation: Very good services

Anonymous
map-marker Stratford, Connecticut

About a product I was looking to purchase olay regeneraist. Line and wrinkle repair cream I was informed that you no longer have it.that stuff was great now I need to order from Amazon.

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Discontinuing a product the I love greatest thing next to a face lift. Olay Wrinkle and pour repair cream
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User's recommendation: Said what I needed to thank you

Christine B Ptg

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Verified Reviewer
| map-marker Florence, Tuscany

Order issue

I placed an online order 5.days ago. Me movement, no update , no processing. Tried the online chat Maggie, and it just keeps saying technical difficulties every time I clicked to contact care team. Cant get a live person on the phone. I could have walked into the store and had my items, so not sure what their hold up is with processing this, but not good customer service when you can't reach anyone. Any site that can't have a phone number to contact them is fishy in my book
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Preferred solution: What I ordered.

User's recommendation: Go to the store to buy your products. Why wait weeks to order what is in the stores.

Anonymous
map-marker New York, New York

About a product

I've been trying to order olay regenerous wrinkle and poor vanishing treatment cream and your site will not let me. This particular product is hard to find in any store you're only place I can find is online and it won't let me order it sincerely Teresa Freeman This particular product is hard to find in any store you're only place I can find is online and it won't let me order it sincerely Teresa Freeman
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Anonymous
map-marker Brooklyn, New York

About a product

I'm trying to order olay display regeneristnone yet none yet wrinkle and pore vanishing treatment it won't let me order it: I'm not happy can't find it in stores thank you, Theresa Freeman
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Kiri Hci

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| map-marker Delhi, National Capital Territory Of Delhi

Had a bad reaction to Regenerist products

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Olay - Had a bad reaction to Regenerist products
Olay - Had a bad reaction to Regenerist products - Image 2
Effect on my skin i use on my hand its reacted like dane hogye hth pe red spots like totly disappointed this product i firstly use this product on recomend my friends but totly disappointed
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1 comment
Samanthia C

Brunt my skin burns like *** face and eyes blurry vision never use again I have to get medical attention

Patricia B Uwk

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Verified Reviewer

Allergic reaction

I've used the Original Olay face lotion for years. Upon opening a new bottle 2 weeks ago it took me more than a few days to figure out what I was having a face and neck reaction to. My neck and face were red and blotchy while my eyes red and puffy. My lips felt sunburned. Neither was scratchy just irritated.
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Preferred solution: Information on if they changed the product or what this a manufacturing fluke.

Loretta A Axe

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Hate your Christmas service

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Tried to change address, I got hold of P&G she said that she could help but thAt didnt work as well. Love the products,, bad customer service !!!
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Preferred solution: Let the company propose a solution

Featured
Anonymous
map-marker Franklin Park, Illinois

Your eye cream burned my eyes

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Olay - Your eye cream burned my eyes
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Olay - Your eye cream burned my eyes - Image 3
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Olay - Your eye cream burned my eyes - Image 5
Olay - Your eye cream burned my eyes - Image 6
I put a dab around my eyes like I did every day after about 6 months it burned my eyes on fire I screamed couldnt see and fell. I have spinal stenosis I bruised my knee and hand Im giving it a bad review on yelp I saw some bad reviews on it I have sent you pictures and Dr. report. Thank you, Carmeline Biscan
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