Olay
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Olay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Olay has 2.4 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Olay to a friend or colleague.
- Rating Distribution
Pros: Good product, Good quality facial cream, Other products.
Cons: Zero customer service, Never before, 24 retinol and regenergist burned my face.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Olay has 2.4 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Olay to a friend or colleague.
- Rating Distribution
Pros: Good product, Good quality facial cream, Other products.
Cons: Zero customer service, Never before, 24 retinol and regenergist burned my face.Recent recommendations regarding this business are as follows: "They got No Testers So You Stuck with your breakout & face Burnt No One Cares", "Don't buy", "Tell Olay you care about this.", "Very happy but UPS could have done better.", "always my issues with this company been solved with no problems".
Most users want Olay to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Olay Reviews
"Used Olay products for over 50 years"
Purchased gift pack pre-Christmas 2023, "rancid" Olay wipes, gooey body wash, facial cream without SPF, poor value l, poor quality.
"Retional in Product"
If You ever have problems with products don't expect answers to emails They Just Dont Care i am still waiting after 2nearly 3 weeks I got hearing Problem bur...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albuquerque, New Mexico
Dissatisfaction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I was ripped off
Preferred solution: Full refund
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unhappy with purchases
- Suppose ti ne reliable and good results
- Rash
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
So pissed off Olay is filling oceans with plastic
- Good products
- Poor social responsibility
Preferred solution: Olay changes packaging
User's recommendation: Tell Olay you care about this.
Saint Johns, Newfoundland And Labrador
Retional in Product
User's recommendation: They got No Testers So You Stuck with your breakout & face Burnt No One Cares
Used Olay products for over 50 years
Preferred solution: No comment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Chemical Burns from Oil of Olay
I have not heard anything from The company concerning my “Chemical Burn” on my face from their product.
Preferred solution: I just want this issue resolved. I don’t care what the solution is. I just mainly want your company to know what happened to me
Redmond, Washington
Satisfied.
User's recommendation: Very happy but UPS could have done better.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I’m happy with the company
User's recommendation: always my issues with this company been solved with no problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I been buying from the company for years
Preferred solution: My item that missing from the delivery
User's recommendation: always to from olay on line
Kingston, Kingston
Severe itching of the skin after using Olay fresh outlast, Rose water & Sweet nectar
User's recommendation: Severe itching of skin with use of Rose Water body wash
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chandigarh, Chandigarh
Pimples, acne, redness throughout my face
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dylan McVaney
I have very bad skin issues due to an autoimmune disease. Ive found Olay products help them quite a bit.
Ive been using them for over 20 years.
But, when you hire a person to represent your brand that pretends to be a 6 year old girl and, truly, makes fun of women-Im out.
Why not Blair White or somebody who respects women instead of mocking our struggles and makes women look like weak idiots?
If you want to be inclusive, Im fine with that. Again, Blair White is an intelligent, beautiful and respected trans woman.
Im leaving and will not be back.
Sad that less than #% of the population is more important than women who have significant issue.
Best of luck in failing.
Crystal J Green
Preferred solution: Quit making fun of women and our specialized issues.
User's recommendation: Don’t participate in mocking women and women’s issues
Las Vegas, Nevada
Did not receive the product
Sacramento, California
I contacted customer support to explain the problem (discount code they sent me didn’t work) and was told by Jeffrey that he could help. I waited and waited and WAITED (11 minutes to e exact) for him
User's recommendation: Their app and customer service stinks
Queens, New York
THEY ALWAYS CANEL MY ORDERS
User's recommendation: I NEED MY ORDERS
About
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Olay is an American skin care line. It is one of Procter Gamble's multi-billion dollar brands. For the 2009 fiscal year ended June 30, Olay accounted for an estimated 2.8 billion of PG's 79 billion in revenue. Olay originated in South Africa as Oil of Olay. Graham Wulff 1916-2008, an ex-Unilever chemist from Durban, started it in 1949. The name "Oil of Olay" was chosen by Wulff as a spin on the word "lanolin", a key ingredient. It was unique in the early days because it was a pink fluid rather than a cream, packaged in a heavy glass bottle. Wulff and his marketing partner, Jack Lowe, a former copywriter, had tested the product on their wives and friends and were confident in its uniqueness and quality. Today the Olay brand has expanded into a range of other products grouped in boutiques including Complete, Total Effects, Professional, Regenerist, Quench North America, White Radiance Asia and Olay Vitamins USA. Olay is the market leader in many countries including USA, UK, and China.
Olay is ranked 232 out of 1754 in Cosmetics and Personal Care category
USA, Other
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Manjinder. Singh