Olay Reviews
14K
CLAIMED LOSSES
211
TOTAL REVIEWS
11.7K
PAGE VIEWS
2
ISSUES RESOLVED
Olay Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerKudos to you
I am turning 45 on September 5. I have used no other products since I was 16. I have used oil of Olay every morning and my skin is amazing. I have no wrinkles what so ever and I wear no makeup. No one believes my age but its all thanks to you!!!
User's recommendation: This product is amazing .
ID
Product
Olay Lotion
Pros
- Pros i absolutely love their products
- Price is very affordable
Preferred solution
I just wanted to say thank you
New Reviewer
Want to check to see if a product is spoiled
I just wanted to check to see if a product was spoiled but the customer service agent didnt know what the product was supposed to normally look like. No product knowledge at all .. we could not find the number on the jar and I had already discarded the packaging. She just said to not use it if I was concerned and that was the end of the conversation. So absolutely no help at all sadly . Normally companies customer reps know what the product looks like , apologize for the problem and send you a $coupon for the next purchase. So thats my story ..
ID
Preferred solution
Find out if this is the way the product should look and if it’s spoiled then get a certificate to purchase a new jar
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor web site response and lack of interest to correct a known problem
This problem happened 3 months ago and again today when I tried to place an order online. When I got to the page to pay it kept asking to validate the address, would not return me to that previous page, and when I used the back arrow, there was not a problem with the address. The last time I was told to use only Edge to access the website, clear cookies, and reboot. That did not work then and does not work now. tried to call c
User's recommendation: Complain when you encounter problems and maybe they will fix the site.
ID
Loss
$42
Preferred solution
Let the company propose a solution
New Reviewer
Cancel all orders
My debit card is being charged and I didn't agree it would be automatic. Please refund the last transaction.
User's recommendation: Read.
ID
Preferred solution
Full refund
Question about bar soap
Formula was changed back in fall of 2020 and I want to know if its going to be changed back. The new formula is Ivory soap. I am 52 years old and I have been using Oil of Olay for over 10 years now but I will never buy Oil of Olay again until the original formula comes back.
User's recommendation: Don’t buy this new formula! It’s Ivory soap!
ID
Location
Davenport, Iowa
New Reviewer
Received a duplicate product
I have ordered Olay retinol24 from Amazon and received duplicate product instead of original one, and it's happened through Amazon online shopping
ID
Pros
- Pro customer service
Cons
- 24 retinol and regenergist burned my face
Loss
$379
Preferred solution
Full refund
Hi Olay, My name is maipelo kaledi from South Africa I am a film producer/ content creator and social media manager I have a pitch idea that Id like to send to you guys with with regards to the coming month of august which is womens month. I have created a treatment...
View full review
ID
Location
Johannesburg, Gauteng
The stores are not selling Olay bars of soap for sensitive skin
Ive been buying Olay soap for sensitive skin non fragrance for many years n the stores have stopped selling bars of soaps example shoppers drug mart Walmart stores why is this..
ID
Location
Winnipeg, Manitoba
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Your stupid woke policy
Update by user May 14, 2021
Company fixed the issue and I have been provided with apology.
Original review posted by user May 14, 2021
I have used your Olay products for years, but no more. I will not be using your products from now on. There is no systemic racism. You have just joined the bandwagon, so you are not cancelled, well I am cancelling you. Shame on your organization!!! User's recommendation: Stop being a sheep and stand up for the rights of ALL people!!
Resolved
ID
Pros
- Great product
Cons
- Caved to the leftist mob
Preferred solution
Apology
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New Reviewer
Ad in Sams club flyer
Please leave your ideology out of your advertisement. Due to your take on race fund. I'll stop using your product.
ID
Product
Olay Retinol 24 Face Cream
Pros
- Ideology concerning racism
Cons
- No corporate ideology concerning racism
Return
Called them twice to get return label. They said they sent it twice. The fact they never sent any return label on my email. I always work with my email.
ID
Location
Philadelphia, Pennsylvania
I haven't received my order yet
Just want to know if you delivered because I havent gotten it yet and I hope someone didnt steal it on me
ID
Location
Lynn, Massachusetts
I haven't received my order yet
I placed an order onlineAbout two weeks ago where is my order came out was taken was $50 and some change off of my credit card and it was very generous moisturizing cream and also collagen peptide moisturizing cream 24 please get back to me at your earliest convenience thank you
ID
Location
Lynn, Massachusetts
New Reviewer
Oil of Olay Soap
Not satisfied with the size of the bar soap, it keeps slipping out of our hands. I'm wondering why the change. I've been a customer for many years and not only buys the soap but the Original cream and Hydrating Moisturizer and eye cream. I hope the change is not permanent. Thank you!
ID
Preferred solution
Let the company propose a solution
New Reviewer
Have not received my products and they have been paid for
I have order 3 of your serum products and have never received them, and they have been paid for. Please I have been trying to resolve this problem, can you please send them out again. Thank you Paula P Martinez 04/09/2021 PAYPAL *OLAY COM -31.84 ( from my bank statement) 04/09/2021 Description: POS PURCHASE MERCHANT PURCHASE TERMINAL 5542**** PAYPAL *OLAY COM 80028**** OH 04-08-21 12:00 AM XXXXXXXXXXXX1380 Amount: $31.84 Transaction type: WITHDRAWAL
ID
Pros
- Affordable and works well with my skin
- Need samples to see if i like product
- Affordable
Cons
- Bad production oversight
- Shipping time is lousey
- Zero customer service
Loss
$31
Preferred solution
Deliver product or service ordered
New Reviewer
I never received my order and $116.95 was taken out of my bank account
I ordered $116.95 of product from oil of play today ie 4/29/21 I placed my order the first of April and still have not received anything I've call customer service twice and get 2 different results and no Satisfaction and Im very angry about this Ive ordered from them before and I received my product was no problem so beware Im just letting people know its some shady stuff going on and I will get my $116.95 back and I will never order from Oil of Olay AGAIN
User's recommendation: Beware.
ID
Product
Olay Retinol 24 Face Cream
Pros
- Young looking skin lots of compliment
Cons
- Zero customer service
Loss
$117
Preferred solution
Deliver product or service ordered
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